What we offer

APPSTAR is the "New Generation BPO Company".

BPO Services

We are cognizant of the fact that each call center and BPO client has needs that are specific to their businesses, and we thus are able to customize solutions that fit your particular requirements. Outsourcing your call center and BPO requirements to us allows you to concentrate on your core competencies, and frees you from routine, time-consuming concerns. You are thus empowered to focus on strategic objectives in your field.

APPSTAR TECHNOSOFT is equipped to provide telemarketing around the clock. Because the business world operates 24 hours a day, you need to be able to respond to your customers whenever needed. Their demands for information, requests for order placement, and so forth must be fielded immediately at the time of their call.

For many businesses, maximizing their ability to deal with customers and prospects, 24 hours a day, every day, is impossible. We know that just being able to offer effective inbound services during regular business hours is often difficult for offices, especially when they do not have enough staff to handle the added traffic and follow-up often required during peak periods. We offer a logical solution. Use APPSTAR TECHNOSOFT as your inbound or outbound telemarketing service. We have a team of professionally trained operators, working at special computer consoles that have access to all your detailed information. When a caller responds to an ad, promotion, visits your website or simply needs more information, the computer screen automatically prompts our operator with your company's custom information. APPSTAR TECHNOSOFT can thus function as a dedicated member of your company team.

APPSTAR TECHNOSOFT is fully equipped with inbound Order Entry software to satisfy most complex order needs. We can customize a tailored order form for our attendants to complete on every call, or we can access your in-house order applications on your company website.

APPSTAR TECHNOSOFT is willing to work with you to develop database reports that meet your needs. Our order entry software is very flexible and enables us to generate reports in a user-friendly format to ensure that we continue to meet your changing requirements.

Our experience has shown that the more we can learn about your application and your individual need for data from the start, the easier the application is to design and implement successfully. We spend the time necessary on the front end to learn about your business, establish your needs and develop a cost effective solution.

The benefits that we have been able to achieve for our clients utilizing our in house applications include significant cost savings. Several of our clients have been able to reduce their need for staffing and were able to re-assign their personnel to other tasks.